Senior Analyst - Safety Operations (Child Safety)
xAI · Bastrop, TX
ABOUT xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: As a Safety Operations Senior Analyst for Child Safety, you will contribute to xAI's mission by training and refining Grok to enforce our terms of service and support functions. Your work will directly impact the safety of our products, X, and Grok, by minimizing existential risks, enforcing xAI’s rules, and promoting responsible development, helping to prevent illegal and harmful content. RESPONSIBILITIES: Monitor and take action on content and behavior that goes against our terms of service, escalating as needed. Have deep expertise in online child safety, including the identification, investigation, and mitigation of a broad range of child safety threats and risks. Investigate complex cases involving child safety, with the ability to recognize when escalation to internal legal teams and/or external reporting (e.g., NCMEC reports when applicable) is required. Monitor and take appropriate action on content and user behavior that violates xAI’s terms of service with a primary focus on protecting minors. Respond effectively to time-sensitive escalations in high-impact, often ambiguous situations. Process appeals, audit automations, and properly label use cases in the system. Provide labels, annotations, and input