Manager, Applied AI Engineering
Anthropic · San Francisco, CA | New York City, NY
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Manager of Applied AI Engineers at Anthropic, you will lead a team of deeply technical engineers who serve as trusted technical advisors to our Enterprise Tech customers — tech-forward companies, including those in verticals such as fintech and cybersecurity, that are adopting the Claude API into the core of their products. Your team works hands-on with customer product and engineering teams as they ship new products powered by Claude: advising on architecture decisions, developing evaluation frameworks, and guiding customers through the most cutting-edge implementation patterns for LLMs. You will hire, coach, and grow this team while staying close enough to the technology to set a high bar for engineering judgment. Working closely with our Sales, Product, and Engineering teams, you'll guide your team's portfolio of customers from technical discovery through successful deployment, turn one-off wins into repeatable playbooks and reference architectures, and channel field insight back into Anthropic's product roadmap — all while maintaining our high standards for safety and reliability. This is a fast-moving space at the frontier of what's possible with LLMs, and you'll help define how we scale technical impact across the segment. Responsibilities Build, coach, and grow a team of Applied AI Engineers serving Enterprise Tech customers — hiring strong technical builders, developing them through structured feedback and clear competency expectations, and creating scalable onboarding for a customer-facing technical role. Set collaborative performance goals aligned with the segment's sales and consumption objectives